Privacy Policy

1. Introduction

Hakateq Solutions Limited ("we," "our," or "us") operates IntelliSchedule, an intelligent timetable management system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, developed in partnership with Lira University.

2. Information We Collect

2.1 Personal Information

• Name, email address, and contact information
• Student registration numbers and staff identification
• Academic program and course enrollment details
• Login credentials and authentication data

2.2 Academic Data

• Course schedules and timetable information
• Department and program affiliations
• Room assignments and facility usage
• Academic year and semester data

2.3 Technical Information

• IP addresses and device information
• Browser type and operating system
• Usage patterns and system interactions
• Log files and error reports

3. How We Use Your Information

We use the collected information for:

• Generating and managing academic timetables
• Providing personalized user experiences
• Maintaining system security and integrity
• Improving our services and user interface
• Communicating important system updates
• Generating reports and analytics for institutional use

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• With authorized educational institution personnel
• When required by law or legal process
• To protect our rights and prevent fraud
• With your explicit consent

5. Data Security

We implement appropriate security measures including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication systems
• Secure hosting infrastructure
• Regular data backups and recovery procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Academic records may be retained according to institutional policies and regulatory requirements.

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of non-essential communications
• File complaints with relevant authorities

8. Contact Information